JM
Janine M
1 reviews | Active since Mar 2025
29 Apr 2025, 08:08
****ing useless service
Still waiting for these people to get back to me, and to change my cellphone number. It's been more than a month now that I've been waiting for this matter to be resolved. It's pathetic. I am so disappointed in the service I am receiving. It's beyond words.
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Replies (2)
Samsung South Africa's replyOfficial
29 Apr 2025, 08:09Good day Janine
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Samsung South Africa's reply29 Apr 2025, 08:09
Official
Good day Janine
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
JM
Janine M's updateReviewer Update
29 Apr 2025, 08:14When? You people are busy ****ing me off. You keep saying you're gonna reply and get this sorted out. You're a bunch of ****s.
JM
Janine M's update29 Apr 2025, 08:14
Reviewer Update
When? You people are busy ****ing me off. You keep saying you're gonna reply and get this sorted out. You're a bunch of ****s.