LP
Luis P

1 reviews | Active since Jun 2018

14 Jun 2024, 11:01

***ing **** service and *** warranty

Bought a flip5 phone and started having problems with black dots on screen and phone is not even 8 months old. Took to Samsung Clear water for warranty repair and get told that they won't cover repair. Such *** service and ***ing waste of money to buy expensive phone with *** warranty that is not expectable. ***ing **** service ever and been using Samsung for long

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply14 Jun 2024, 11:12
Official
Good day, Luis.
 
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused. 
 
We have noted your concerns and we are currently investigating the matter further. 
 
Your complaint has been assigned to our escalations department and we will be in contact with you. 
 
Kind Regards, 
Samsung ZA
;^NP