JG
Jessica G
1 reviews | Active since Jul 2013
24 Apr 2022, 16:21
INFERIOR SAMSUNG TVs
We bought 2x Samsung TVs, a 42" and 55" smart TVs. One from Game and the other from Incredicable Connestion. Both had a 2 year warranty, and both started giving problems just out of warranty. They quoted us R3500.00 to have the 42" fixed and R6000.00 to have the 55" TV fixed! What a joke, might as well buy new TVs!!!!! I am so disappointed in Samsung! Parts are expensive and the product is inferior!!!!!! Please don't ever buy Samsung appliances!
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Samsung South Africa's replyOfficial
25 Apr 2022, 09:05Good morning Jessica,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
Samsung South Africa's reply25 Apr 2022, 09:05
Official
Good morning Jessica,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
:^NM