1 reviews | Active since Oct 2018
Inferior quality product and pathetic after-sales support
I purchased a Samsung french door refrigerator in June 2014. I worked optimally for 2 years and it started giving me endless problems. The sensors are forever freezing, and all they have done in the past 2 years is to get to my house and pour hot water on the sensors whenever I log a call with them. So far I have logged 5 calls and 3 customer complaints and the sensors are still problematic. Over and above that I have to pay a callout fee everytime a technician comes to my house.
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