Inferior product quality

I am specifically referring to your phones (S4 mini, S5 and upwards). We constantly experience problems with these phones. <br> Let me start with the newest problem: upgraded my phone to the newest S5 from day one the phone has been acting up (doesnt hold battery power, doesn't charge. Before that I decided on a S4mini (its less than a year old as well) and the screen stopped working (the phone wasn't dropped or man handled), took the phone into SmartLab (Montague Gardens) who advised that the screen repair will cost R2113.54. How on earth does a phone that is less than 1 year needs to have the screen repaired! <br> <br> The first S5 i had, also gave constant problems. We took the phone in for repairs twice (1 due to water damage) and the 2nd time because the phone was never the same after the replacement. Imagine our surprise when we were told it was a refurbished phone and not a new phone as yoru guarantee leads us to believe!. The only reason you offer these guarantee is because you know what bad quality your phones are! I have never been so unhappy with a cell phone! <br> Its your bad quality products not the cell phone network providers!