pG
pranesh G

1 reviews | Active since Feb 2012

24 Jun 2015, 10:38

inferior product and terrible service

i am a owner of many samsung products tabs, cameras, TV and the galaxy S5<br> this phone was rated a very popular phone with awesome features<br> i wanted 1, but when i received the phone i had endless problems and issues<br> i have not been able to have any peace of mind because of this phone<br> i am a business owner, from the time i got the phone it has gone back to Samsung 4 times and they changed the main board twice already<br> the galaxy S5 is a real waste and i would like samsung to contact me in order to rectify this horrible experience. i am so afraid of ever owning another samsung as i have very little faith in the brand and their capabalities

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply24 Jun 2015, 11:02
Official
Hello praneshg,

We have noted your concerns.

Our Customer Services Executive will be in contact with you to discuss your concerns in detail.

We have escalated the matter and feedback will be provided to you soon.

Kind regards
Samsung SA