Inferior Parts

Samsung was reluctant to source an individual Ice Tray which is sold on E-bay and Wantitall. They just told me its not possible to buy the part separately. I had to buy the Ice tray from E-BAY. The price 4.99 DOLLARS. I had to pay all extra charges but it was still cheaper than buying the Unit for R900.00 It was possible for Samsung to go out of their way to get this ice tray for me . This part brakes every year and they should try and sell it separately in SA like everywhere else in the world. Assisting clients and after sales service is not a priority. Dont even try on facebook. What they do is they will respond politely and than disappear and block you if you dare try Post on their wall again. This was definitely my last SAMSUNG Appliance.