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zintlehs Z

1 reviews | Active since Nov 2016

28 Aug 2018, 11:20

*********** by Vodacom and Samsung!!!

I bought a phone from Vodacom - Woodmead retail park. It was on a contract R450/ month. You got the A8 phone, another small phone and a VGR headset or VR headset. I picked up my phone from them Mid July. They then told me Samsung doesnt have the VR headset yet but they should in the next two weeks. Till to date im being given a run-around by Vodacom and Samsung. Im basically paying for something i dont have which is *****. I want my VR headset delivered to me within this wee****!!

0
Replies (2)
Samsung South Africa
Samsung South Africa's reply28 Aug 2018, 12:25
Official

Good day Zintle

We have noted your concerns and your query has been escalated to our Voice of customer team under reference number: ***

A senior customer service executive will contact you with further advise on this matter.

Regards,
SamsungSA:^LZ

Samsung South Africa
Samsung South Africa's reply28 Aug 2018, 12:25
Official

Good day Zintle

We have noted your concerns and your query has been escalated to our Voice of customer team under reference number: ***

A senior customer service executive will contact you with further advise on this matter.

Regards,
SamsungSA:^LZ