*********** and very poor service

<p>I have been to samsung in Brayston for the 4th time today. This is the fourth week waiting for Samsung to call me and advise if i should bring the phone in for repairs. i have to drive in everytime to check if they have received the parts, their number is always not working. Today im being told they need to book the phone in and can only get it tomorrow late after four. Really???? it takes you four weeks to order a screen and fix the phone...Whats the use of the 24 months warraty that is not working and you are so disorganised???im very dissapointed and will be leaving Samsung...Some one call me and have this fix this matter ASAP..</p>