1 reviews | Active since Mar 2013
Inappropriate and unhelpful salesman !!!
On 19 January I went to the Samsung product store to enquire on available cell phones for sale at the store.<br> When I entered the store, no one approached me to offer assistance and after a few minutes of lurking around the store I eventually took it upon myself to approach a salesman for assistance. <br> <br> After he advised me on the specs and prices of the latest cell phones available, I asked him to direct me to the MTN store, to which he responded suggestively \ what are you going to give me in return...". I asked him to repeat himself and he again asked the same question. Feeling uncomfortable I then left the store and told him I would find it myself.<br> <br> I find his behaviour highly inappropriate and not expected from such a reputable brand."""
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Please be advised the query is currently in escalation with our Voice of customer team under reference number:***.
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Regards
Samsung Team
This is to acknowledge receipt of your complaint.
Please be advised the query is currently in escalation with our Voice of customer team under reference number:***.
A senior customer service executive will contact you with further advise on the matter.
Regards
Samsung Team
