AS
Alyssa S

1 reviews | Active since Dec 2015

02 Jan 2016, 15:08

Immaculate Store

The screen on phone cracked and required a repair. Upon entering the store a staff member effectively approaches you to greet and offer their services. <br> <br> The Samsung store has numerous samsung tablets for the customers to enter their information on samsungs systems efficiently which avoids any long cues.<br> <br> A friendly staff member then aids with booking in the phone.<br> <br> The environment created by the store is very clean, calming, spacious and inviting. <br> <br> In my opinion approaching this Samsung Store directly for issues relating to samsung devices is the more advised option.

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Replies (1)
Samsung South Africa
Samsung South Africa's reply02 Jan 2016, 16:09
Official
Hello ..A..,

Thank you for your encouraging message.

At Samsung our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.

We appreciate you taking time to comment on your experiences with us.

Kind regards

Samsung SA