SR
Sandro R
1 reviews | Active since Jun 2015
19 Jun 2015, 15:53
Image of a dot on new phone
Upgraded my cellphone to the Samsung A3,after a day noticed that there is a dot on the phone always appearing on the screen.<br> Worried it will get bigger returned it to Vodacom,they said they must send it to Cape Town first yo confirm the issue and then decide to replace.<br> I disagree as it is a brand new phone and within the seven day period should be replaced.<br> Have two contracts with Vodacom and have been since cell phones were introduced.
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Replies (1)Samsung South Africa's replyOfficial
19 Jun 2015, 17:02Hello Sandro$r,
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail.
We have escalated the matter and feedback will be provided to you soon.
Kind regards
Samsung SA
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail.
We have escalated the matter and feedback will be provided to you soon.
Kind regards
Samsung SA
Samsung South Africa's reply19 Jun 2015, 17:02
Official
Hello Sandro$r,
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail.
We have escalated the matter and feedback will be provided to you soon.
Kind regards
Samsung SA
We have noted your concerns.
Our Customer Services Executive will be in contact with you to discuss your concerns in detail.
We have escalated the matter and feedback will be provided to you soon.
Kind regards
Samsung SA
