IM NOT THE ONLY ONE !!!

I am extremely disappointed in the manner in which my case was handled by Samsung.Firstly on my previous complaint about my galaxy S4 screen being of a poor quality or if it was incorrectly fitted,samsung rep**** seeming all wanting to be hands-on with trying to assist me with my problem.If anyone has noticed that all the replies on all the posts on this website from Samsung is all the same...Sthembiso from Samsung has had me calling him from cape town on several occasions in which he has either left for the day or was not available.E-mails from him stating he was unable to reach me telephonically was untrue as I have no record of his calls.I then called him today 13/8/15 to which he told me that I have to pay for my repair which I find to be unacceptable because if you check the amount of similar complaints on this website for inferior screens mine can't be an isolated case.I even had Chris call me last week but he didn't know why he had to call me.So my understanding of the way Samsung treats their customers after the sale is extremely disappointing.I love Samsung products and always promote it...this will no longer happen and I will share my experience with whoever I meet.