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THOKOZANI N
1 reviews | Active since Dec 2023
21 Dec 2023, 17:09
I'm not happy with this service why do they give date if they don't pay by that date
I made a trade in and i was supposed to be paid on the 20th December yesterday and it's almost Christmas and i still haven't heard anything from them
Helpful (0)
Replies (3)0
Replies (3)
Samsung South Africa's replyOfficial
21 Dec 2023, 17:11Good day Thokozani
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Samsung South Africa's reply21 Dec 2023, 17:11
Official
Good day Thokozani
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
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THOKOZANI N's updateReviewer Update
23 Dec 2023, 02:10Samsung will my issue be resolved this year or should i wait for the new year cause wow you don't want us to enjoy with our families but yall will be enjoying with your own families this Trade in promotion is like applying for UIF yoh
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THOKOZANI N's update23 Dec 2023, 02:10
Reviewer Update
Samsung will my issue be resolved this year or should i wait for the new year cause wow you don't want us to enjoy with our families but yall will be enjoying with your own families this Trade in promotion is like applying for UIF yoh
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THOKOZANI N's updateReviewer Update
11 Jan 2024, 05:17Wow so Samsung you not gonna send the funds to Regener8 since the 20th of dec till now 11th of January I'm waiting yerrr Samsung don't do the Trade in promotion for the S24 cause wow yoh
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THOKOZANI N's update11 Jan 2024, 05:17
Reviewer Update
Wow so Samsung you not gonna send the funds to Regener8 since the 20th of dec till now 11th of January I'm waiting yerrr Samsung don't do the Trade in promotion for the S24 cause wow yoh