1 reviews | Active since Aug 2018
Ignored by Samsung. No support for Samsung Enterprise Wireless solutions. Rather use ubiquity enterprise wireless
Samsung ignored email requests and phone requests for help or support documentation for Samsung Enterprise Wireless products. WEC8050 and WEA302i. They asked me to send photos of the products and never rep****. Weeks have past by. multiple emails have been sent reaching out to as many Samsung contact email addresses I could find.
Good day Cheyne
We have noted your concerns and your query has been escalated to our Voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^LZ
Good day Cheyne
We have noted your concerns and your query has been escalated to our Voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA:^LZ