If you are thinking about buying a Samsung smart TV - don't.

So disappointed by both the product and service I received from Samsung. Bought a Samsung 58 inch smart TV in December and in January it started switching itself off and on.

First tried their livechat facility, which took me through the troubleshooting and informed me that there was nothing further they could do and that a technician would contact me within 24 hours.

Since then I have been following up through all available channels - their online enquiry form is never rep**** to, their call centre will promise you that a technician is coming out, even going as far as confirming that you will be available at at a certain date and time, but the technician never shows up.

It has now been 3 weeks, and I have given up on Samsung assessing (not even fixing or replacing) my TV.

My advice - I you are thinking about buying a Samsung smart TV - don't.