SB
Sharon B
1 reviews | Active since Dec 2018
19 Mar 2021, 20:20
Ice maker not working and only 1 year old
I am so unhappy we bought the fridge with the ice maker and water compartments and after 1 year the ice maker has already packed up. This is a R14 000 fridge so am I going to have problems with it continuously. Waiting for a technician to phone me to fix but once broken will always have problems. Don’t recommend this fridge.
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Samsung South Africa's replyOfficial
20 Mar 2021, 10:28Good morning Sharon,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
LP
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
LP
Samsung South Africa's reply20 Mar 2021, 10:28
Official
Good morning Sharon,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
LP
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
LP