1 reviews | Active since Jul 2017
I wish my phone caught on fire.. least I would be free of Samsung
<p>After having months of problems with Samsung due to my phone over heating and Samsung making my life hell to fix it, I now am again exposed to their blatant lies and lack of any real service.</p> <p> </p> <p>I am trying to retrieve stuff that was backed up to this imaginary thing called the "Samsung Cloud".</p> <p>Guess what... the cloud does not exist and that backing up is just Samsung taking your data and doing who knows what with... obviously making money off it somehow.</p>
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This is to acknowledge receipt of your complaint.
Kindly note your query has been escalated to our voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards
Samsung SA
