I will never support Samsung again

I purchased a Samsung S7 as this is meant to be a top of the line phone. I have had many screen protectors, however, they never stayed stuck on for long. I have now dropped my phone and smashed the screen. I contacted Samsung and they only rep**** by sending me the terms which state that if I had broken it within the first 12 months of owning the phone, they would've replaced it. BUT because I have broken it at 1 year and 3 months, they are not interested in assisting me. The email I received was cold and clearly did not value me as a customer. They have no customer service training (clearly, based on the tone of email), they do not care about you as a customer who is supporting them. As they now make the screen and LCD as one unit, fixing my screen will cost over R3,000.00. That is ridiculous. I will NEVER purchase another Samsung item (phone or appliance) again and I urge you not to either if you want to keep your money and you want good service.