RB
Robert B
1 reviews | Active since Aug 2015
03 Dec 2015, 09:32
I will never buy samsung
I Have a Samsung S4 that i have service 4 times to get the same problem and a Tab 4.<br> The S4 Battery keeps swelling and losing charge and the Tab 4 is not ever 3 months old and lose charge if you charge it 100% with original charger it only lasts 2 hours and take 4 hours to charge i will never buy Samsung as long as i live.I Loved Samsung but now i will rather go with Sony i will tell every one to rather buy a Sony or Nokia or Iphone before buying Samsung
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Samsung South Africa's replyOfficial
03 Dec 2015, 10:04Hello Rob1993,
This is to acknowledge receipt of your complaint.
Kindly note the query is currently in escalation with our Voice of customer team under reference number:***.
A senior customer service executive will contact you with further advise on the matter.
Regards
Samsung Team
This is to acknowledge receipt of your complaint.
Kindly note the query is currently in escalation with our Voice of customer team under reference number:***.
A senior customer service executive will contact you with further advise on the matter.
Regards
Samsung Team
Samsung South Africa's reply03 Dec 2015, 10:04
Official
Hello Rob1993,
This is to acknowledge receipt of your complaint.
Kindly note the query is currently in escalation with our Voice of customer team under reference number:***.
A senior customer service executive will contact you with further advise on the matter.
Regards
Samsung Team
This is to acknowledge receipt of your complaint.
Kindly note the query is currently in escalation with our Voice of customer team under reference number:***.
A senior customer service executive will contact you with further advise on the matter.
Regards
Samsung Team