I was transferred 8 times

<p>I called the call centre for samsung just to find out how much is a batter for a Samsung Galaxy Tab 10.1<br />GT-P7500/AM16, I got transferred 8 times, twice to the switchboard, then got cut off, then i was told I need to go into a service centre personally, my goodness, all I want is a price, why cant you just make provision for customers to get this over the phone, why do i have to now take time off work to go into a service centre just for an enquiry this is ridiculous</p> <p> </p>