JR
Joe R

1 reviews | Active since Dec 2014

11 Jul 2015, 19:12

I upgraded to a Samsung 6 edge with faulty battery

Hi <br> I upgraded from a Samsung s3 to a Samsung S6 edge, I had the phone for exactly a month and it started dying faster, the phone didn't charge properly and the battery just never lasted! <br> Also I have a complaint about Samsung store in vodaworld, they were not helpful at all, and they were very rude and completely uninterested in helping me and looking at the phone to see what the problem was

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply13 Jul 2015, 08:47
Official
Hello joemichele,

We have noted your concerns.

Our Customer Services Executive will be in contact with you to discuss your concerns in detail.

We have escalated the matter and feedback will be provided to you soon.

Kind regards
Samsung SA