MN
MARTHA N
1 reviews | Active since Aug 2015
15 Oct 2015, 07:46
I received my tablet yesterday
After 3 months and 13 days Samsung returned my tablet repaired under warranty. thank you hellopeter for providing people like me with this platform, my story could have ended differently. to Samsung I would like to say you should communicate better with your customers to avoid unnecessary delays.
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Replies (1)
Samsung South Africa's replyOfficial
15 Oct 2015, 08:55Hello Mnetshipale,
Thank you for your encouraging message.
At Samsung our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experiences with us.
Kind regards
Samsung SA
Thank you for your encouraging message.
At Samsung our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experiences with us.
Kind regards
Samsung SA
Samsung South Africa's reply15 Oct 2015, 08:55
Official
Hello Mnetshipale,
Thank you for your encouraging message.
At Samsung our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experiences with us.
Kind regards
Samsung SA
Thank you for your encouraging message.
At Samsung our aim is to provide excellent customer service at all times and your feedback is an opportunity for us to measure our service.
We appreciate you taking time to comment on your experiences with us.
Kind regards
Samsung SA