BN
Blessing N

1 reviews | Active since Feb 2022

05 May 2023, 02:08

I need the report so escalate the matter outside Samsung

***

I am still awaiting the report that was promised to me which will detail why you guys do not want to repair my tv even if its still under warranty, So I can take the matter forward to my lawyers or speak out show so do not be surprised. Email ***

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply05 May 2023, 07:59
Official
Good day Blessing

Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused. 
 
We have noted your concerns and we are currently investigating the matter further. 
 
Your complaint has been assigned to our escalations department and we will be in contact with you. 
 
Kind Regards, 
Samsung ZA
^NM