AM
Anthony M
1 reviews | Active since Aug 2017
29 Jan 2021, 11:47
I just want power restored to my watch.
I haven't heard anything yet from samsung regarding my samsung fit e fitness tracker watch. Apparently watches warranty falls away when it gets scratched. My watch had scratches on it but when I went to swim came out of the water it was dead no power. I just want the power to be restored to my smart watch it was working fine with the scratches on it. They need to clarify in there warranty that a fitness watch is not covered for scratches. You will have to pay to get it fixed.
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Replies (1)Samsung South Africa's replyOfficial
18 Feb 2021, 18:43 Good Evening,
Your concerns were noted and logged.
Your complaint was assigned to our escalations department and we have been in contact with you.
Please advise if further assistance is needed.
Regards,
Samsung ZA
SS
Your concerns were noted and logged.
Your complaint was assigned to our escalations department and we have been in contact with you.
Please advise if further assistance is needed.
Regards,
Samsung ZA
SS
Samsung South Africa's reply18 Feb 2021, 18:43
Official
Good Evening,
Your concerns were noted and logged.
Your complaint was assigned to our escalations department and we have been in contact with you.
Please advise if further assistance is needed.
Regards,
Samsung ZA
SS
Your concerns were noted and logged.
Your complaint was assigned to our escalations department and we have been in contact with you.
Please advise if further assistance is needed.
Regards,
Samsung ZA
SS
