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Ravesh B
1 reviews | Active since Jun 2012
07 May 2021, 13:54
I EXPECT MY TV DELIVERED IN THE NEXT WEEK!!!
I HAVE ALREADY BEEN THROUGH 3 REVIEWS ON THIS PLATFORM WITH NO ASSISTANCE...ONLY EMPTY PROMISES!!!
TO SAY THE SERVICE THUS FAR HAS BEEN POOR IS A MASSIVE UNDERSTATEMENT.
IT ACTUALLY HAS BEEN DISGUSTING,
WE HAVE NOW RESORTED TO PURCHASING AN ADDITIONAL TV LICENSE (EMAIL SENT TO SAMSUNG SERVICE AND VERIFY FOR CONFIRMATION) FOR THE SAME HOUSEHOLD UNDER MY WIFES NAME JUST SO THAT SHE CAN GET HER TV!!! (WHICH HAS NO BENEFIT TO ME AT ALL!!!)
I WANT THE TV DELIVERED NOW AND FOR WAITING 8 MONTHS FOR THIS, OVER 20 CALLS AND EMAILS AND CHATS, COUNTLESS COMPLAINTS,,,AND NOT ALSO GETTING THE UV STERILIZERS..,,I EXPECT A SMART TV!!!!
Helpful (0)
Replies (3)0
Replies (3)
Samsung South Africa's replyOfficial
07 May 2021, 13:56 Good day Ravesh,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS
Samsung South Africa's reply07 May 2021, 13:56
Official
Good day Ravesh,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS
Samsung South Africa's replyOfficial
07 May 2021, 14:23Thank you for postiong your comment
Apologies for the inconvenience caused.
We have addressed the issue to get matter resolved
Thank you for your patience and understanding.
We have addressed the issue to get matter resolved
Thank you for your patience and understanding.
Kind Regards,
Samsung ZA
NM
NM
Samsung South Africa's reply07 May 2021, 14:23
Official
Thank you for postiong your comment
Apologies for the inconvenience caused.
We have addressed the issue to get matter resolved
Thank you for your patience and understanding.
We have addressed the issue to get matter resolved
Thank you for your patience and understanding.
Kind Regards,
Samsung ZA
NM
NM
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Ravesh B's updateReviewer Update
13 May 2021, 14:11NO ONE HAS CALLED ME...AND I STILL DON;T HAVE A TV!!!!!
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Ravesh B's update13 May 2021, 14:11
Reviewer Update
NO ONE HAS CALLED ME...AND I STILL DON;T HAVE A TV!!!!!