1 reviews | Active since Jun 2016
I don't trust Samsung
<p>I have a Samsung Galaxy Note 4. In the beginning of the year i did a update via OTA. After that my screen started to glitch half of the screen right hand side from top to bottom.</p> <p>I took the phone to the Samsung Customer Care Center, 14th Ave, Constantia, Roodepoort. After that they send me a quote to fix the Phone for more then R5k because of a hair line crack on the body, witch in my heart I believe that the glitch was caused by the firmware update.</p> <p>now today I got my phone back and the camera is not working. so i payed them R200 for a not working camera and also the front camera glass were cracked. I am not going back because I am afraid I would get my phone in a even more worse state. But I will import the part myself and fix it for way less then what they quoted me. Never again will I leave my stuff at Samsung Constantia again.<br />#SamsungMobileSouthAfrica #SamsungMobile #Samsung</p>
This is to acknowledge receipt of your complaint.
Kindly note your query has been escalated to our Voice of customer team under reference number:***.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA
This is to acknowledge receipt of your complaint.
Kindly note your query has been escalated to our Voice of customer team under reference number:***.
A senior customer service executive will contact you with further advise on this matter.
Regards,
SamsungSA
