SS
Sarah S
1 reviews | Active since Dec 2024
02 Dec 2024, 10:38
I bought a car from Weelee at Centurion
I bought a car from Weelee at Centurion. They delivered a car on the 5th of November and I started to drive the car on the 7th of November 2024. I started to experience problems with the car on the 9th of November and I notified them. The car was making a weird sound. On the 29th of November I was driving to Limpopo from Ladysmith, Along the way we got stuck in Middleburg Macdonald's parking's. I had a bad experience and I notified them. They arranged a tow truck . The car is not even 1 month but I'm experiencing such problems. I was stranded for hours with the kids and had to hire a car to continue with my journey on unplanned expenses.They told me that they don't offer a car outside Gauteng province.
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Samsung South Africa's replyOfficial
02 Dec 2024, 10:39Good day Sarah
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Samsung South Africa's reply02 Dec 2024, 10:39
Official
Good day Sarah
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Samsung South Africa's replyOfficial
02 Dec 2024, 10:58Thank you for posting your comment
We have sent you an email to the email address you provided on this post.
This matter shall be closed now.
Kind Regards,
Samsung ZA
^NM
Kind Regards,
Samsung ZA
^NM
Samsung South Africa's reply02 Dec 2024, 10:58
Official
Thank you for posting your comment
We have sent you an email to the email address you provided on this post.
This matter shall be closed now.
Kind Regards,
Samsung ZA
^NM
Kind Regards,
Samsung ZA
^NM