BV
Beni V
1 reviews | Active since Nov 2018
22 Jun 2021, 08:40
I bought a brand new...
I bought a brand new Samsung TV 55 inches curve UHD after the warranty expired we noticed a dark shadow in the middle of the TV screen which happened to be a manufacturing errors but now we need to pay for the technician to come fix the problem.
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Replies (1)
Samsung South Africa's replyOfficial
22 Jun 2021, 08:56Good morning Beni,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
SS
Samsung South Africa's reply22 Jun 2021, 08:56
Official
Good morning Beni,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
SS