1 reviews | Active since May 2012
Horrific Service Received PART 2
<p>Refer to reference ********** </p> <p>CAN SOMEONE PLEASR HELP ME. I RECEIVED AN SMS SAYING MY BOOKING HAS BEEN CANCELLED. MEANWHILE MY FRIDGE IS NOT WORKING. I CALLED AND SPOKE TO MARY WHO WAS SO NOT HELPFUL. I ASKED FOR A TEAM LEADER. SHE ADVISED THAT HER TEAM LEADER IS BUSY AND HE WILL COME BACK TO ME AND I AM STILL WAITING.. THE FRIDGE MAKES A LOUD RATTLING NOISE </p> <p>I PAID R8000 FOR THIS FRIDGE AND ITS BARELY A MONTH OLD NOW I GOT TO TO KEEP CALLING TO SORT THIS OUT </p>
Hi Aziz
This is to acknowledge receipt of your complaint.
Kindly note the query is currently escalated to our Voice of customer team under reference number: ***.
A senior customer service executive will contact you with further discussions on this matter.
Regards,
Samsung Team
Hi Aziz
This is to acknowledge receipt of your complaint.
Kindly note the query is currently escalated to our Voice of customer team under reference number: ***.
A senior customer service executive will contact you with further discussions on this matter.
Regards,
Samsung Team
