1 reviews | Active since Aug 2016
HORRID SERVICE
<p>I am beyond being upset with Samsung Smart Care Century City and their services. My phone went in 4 October 2016 for repair. First they delay the repair and my phone came almost 2 weeks later and then they send it incomplete. My cover for my sim was not returned and now I cannot put my sim card in. This has been the WORST service that I have ever received from a supposed service provider. Absolutely HORRIBLE. And now I most probably have to drive all the way to Canal Walk for their FAULT.</p>
Good day Melissa,
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of customers division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.
Herewith your VOC reference number: ***
Kind Regards
Samsung SA
Good day Melissa,
We have noted your concern, thank you for bringing this matter to our attention.
We have referred this matter to our Voice of customers division who will be in contact with you in this regard.
Our sincere apologies for any inconvenience you may have experienced in this regard.
Herewith your VOC reference number: ***
Kind Regards
Samsung SA