KV
Kmishka V
1 reviews | Active since Feb 2019
03 Jan 2024, 07:51
Horrible service Samsung
Ive purchased a product from the estore in November 2023, ive been contacting Samsung almost everyweek to do a return as im unhappy with the product. Their service is extremely terrible. Till date ive not received any feedback ,im sitting with the item still and i havent received the refund. Absolutely disappointed in Samsung !
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Samsung South Africa's replyOfficial
03 Jan 2024, 07:58Good day Kmishka
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^NM
Samsung South Africa's reply03 Jan 2024, 07:58
Official
Good day Kmishka
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
SamsungZA
^NM