SA
Shireen A
1 reviews | Active since Mar 2022
03 Mar 2023, 07:31
Horrible service for exchange/refund from Samsung
Very upset and disappointed at the way Samsung has handled my request for a refund/exchange after my adaptor stopped working within a month of purchasing. It's been 2months since I requested the exchange and still no replacement has been given. Will not be buying from Samsung again!!!
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Samsung South Africa's replyOfficial
03 Mar 2023, 07:47Good day, Shireen,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NP
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NP
Samsung South Africa's reply03 Mar 2023, 07:47
Official
Good day, Shireen,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NP
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NP