Horrible service and even worse products from Samsung SA

I bought a Samsung washing machine from Home Corp on the 11th of July 2015 and it has recently just stopped working. The machine is now out of warranty by 6 months. I called Home Corp, and they were great, i then called Samsung support who were initially very helpful. They wanted to send out a technician at R450 call out, and charge for the repairs. I refused to pay as the machine is still relatively new. They put me on to the voice of the customer department, who never returned my call and i had to phone them. I then spoke to a "Senior Executive" who point blank refused to hear my frustration with a machine that breaks after 2.5 years!!! my first washing machine is still going and its over 20 years old?? The "senior executive" was so arrogant and rude, he didnt even care when i mentioned i was going to take this to the CPA. Samsung is supposed to be a superior brand, but this is the last time i will be supporting them.