Horrible service

I had the worst experience with a Samsung phone I bought through Hi-fi Corporation East gate.The phone stopped charging a week after I bought it and when I took it back they said they sent it to Samsung. After a long time of waiting I was told that Samsung decided that it was my fault and decided to go ahead and quote me. They chose to charge me R400 for not helping me , and for returning the phone back to Hi-fi Corporation. I am done with Samsung phones, worst service ever. If you want reject phones, and poor service I guess you can buy from Samsung and thier associate Hi-fi Corporation.