1 reviews | Active since Mar 2013
Horrible Service
<p> </p> <p>1 st incident went to get my free screen repair - no loan phone as stated, </p> <p> </p> <p>2) Ask me to come the monday, no loan device again, </p> <p> </p> <p>3) Manager advises that they will call me when stock arrives, ( Luckily he did) </p> <p> </p> <p>4 )Hand in my phone after an argument that the screen repair is not really free as stated </p> <p> </p> <p>5) try to phone samnsung 4 times The grove, lady answer HALLO! ( Luc****y i have voice recorder on my phone , other 4 times you just hear people speak in the background. </p> <p> </p> <p>Its end of the month and i need my device for payments and business, with no loan phone..</p> <p> </p> <p>Pathetic, </p> <p> </p> <p> </p>
This is to acknowledge receipt of your complaint.
Kindly note your query has been escalated to our voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards
SamsungSA
This is to acknowledge receipt of your complaint.
Kindly note your query has been escalated to our voice of customer team under reference number: ***
A senior customer service executive will contact you with further advise on this matter.
Regards
SamsungSA
