Horrible SERVICE!

Very UPSET!!! I brought my phone in for fixing on my lunch. I got to the store and was told my phone was out of warranty which it was NOT! I got told to go to the MAN up the road after waiting a good 15 min in the queue. So I went there came back had to wait anther 5 min then got my phone booked in. I didn't get a job number or anything like that. I handed it in on the Wednesday and got told someone will contact me with the faults NO ONE CONTACTED ME! I tried phoning them 10 Times before actually getting through today which is 6 days later. Then I get put on hold for 10min so I put down and call back and then get told \Oh ur phone is done sorry no one contacted u!\" Well I decided to go after work and tried to phone them to let them know WELL as we started off I couldn't get through after like 15 tries... REALLY IMPRESSED.... Never been so frustrated n now another day with out a cell phone... Well incase of emergency contact oh that's right my phones in for repairs (FIXED)"