horrible service

took my phone [Zflip3] for repairs in clearwater mall on the 9th April,was not given any reference number and to this date i have not heard any feedback, i hear a different story whenever i follow up , they have been waiting for parts , it's 2months now and i think i have spoken to everyone in that store, and have all promised to call me back with an update, none of them has bothered to contact me, sent an email to ***, Norah responded, did not help either because she is as clueless as me, not even sure if my phone still exist, but i will get my phone even if i have to get the CEO's email and contact him