KC
Kelebogile C
1 reviews | Active since Jun 2024
26 Mar 2025, 20:43
Horrible online service
Very disappointed at their online store! Long story short Ordered a tv that came with a sub (which was the special they were running) but i only received the tv. When i enquired about it i was told that there was nothing they could do the order was cancelled hence i didnt get the sub, but i paid more than what the tv was worth at the time according to their website .
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Samsung South Africa's replyOfficial
26 Mar 2025, 20:45Good day Kelebogile
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Samsung South Africa's reply26 Mar 2025, 20:45
Official
Good day Kelebogile
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns, and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^NM