horrible and very bad service from samsung

<p>Good day,</p> <p> </p> <p>i bought a samsung fridge brand new for R11000 in March and within 3 months it was broken 3 times, the store person requested a replacement as per contract but still today i didnt get the fridge, i called samsung so many times because they fridge keep being broken.the final answer i got from Karabo was that i should pay R 8000 to get a new fridge, i had an extended warrant cover for 4 years, but also is expired, now i dont have a fridge, i am not happy with samsung fridge is the are expensive for nothing, they keep breaking, my friends and my inlaws bought same fridge and they both dont have fridge because of the quantity.</p>