1 reviews | Active since May 2021
********** customer service
Samsung has a wonderful promotion called the Supercharged sale on their website - except that they either don't let you purchase on the website due to "errors" or take months to deliver the goods promised. My phone got ******, so I decided to upgrade to the S21+ and sold my Samsung Smar****ch as there was a 50% off sale offered on the newest one. I cannot purchase this online because every time I put my card details in, the website says the transaction can't be processed. I've contacted their customer service so many times that I've actually lost track of how many calls I've made. No one gets back to you, they lie about what the issue is, when it will be resolved etc. Samsung is treating their customers like dirt and people need to know.
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^SS