RM
Robin M
1 reviews | Active since Jan 2021
08 Mar 2022, 15:56
Hopeless
Logged numerous complaints here and on Twitter… all u get is the same response… the matter has been escalated… no ome calls back …. They don’t care It you read this NEVER buy any Samsung product
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Replies (4)0
Replies (4)
Samsung South Africa's replyOfficial
08 Mar 2022, 15:59Good day Robin ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Samsung South Africa's reply08 Mar 2022, 15:59
Official
Good day Robin ,
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
:^NM
RM
Robin M's updateReviewer Update
08 Mar 2022, 16:01Oh please the same response …. Get serious… wasting my time
RM
Robin M's update08 Mar 2022, 16:01
Reviewer Update
Oh please the same response …. Get serious… wasting my time
Samsung South Africa's replyOfficial
08 Mar 2022, 16:36Thank you for posting your comment
Your concerns have been duly noted
We have addressed your concerns in the order they were raised, and our Voice of Customer Advisor we'll be in contact with you.
Thank you for your patience and understanding.
Kind Regards,
SamsungZA
NM
Samsung South Africa's reply08 Mar 2022, 16:36
Official
Thank you for posting your comment
Your concerns have been duly noted
We have addressed your concerns in the order they were raised, and our Voice of Customer Advisor we'll be in contact with you.
Thank you for your patience and understanding.
Kind Regards,
SamsungZA
NM
RM
Robin M's updateReviewer Update
08 Mar 2022, 16:43Awesome script … perhaps tell ur staff
Will never buy ur products ever again
Will never buy ur products ever again
RM
Robin M's update08 Mar 2022, 16:43
Reviewer Update
Awesome script … perhaps tell ur staff
Will never buy ur products ever again
Will never buy ur products ever again