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deslynn D
1 reviews | Active since Apr 2017
05 Jul 2023, 17:53
Hirsch poor after service
Worst after service from Hirsch staff .I purchased a Samsung washing machine a few months ago and was told that I will get a call from Samsung who called me from Joberg and me to video call them and they will troubleshoot over the phone They than told me they will sent somebody in 3 day’s I bought Samsung fridge from Makro and the after service was very effective
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Samsung South Africa's replyOfficial
05 Jul 2023, 17:55Good day Desmond
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^:NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^:NM
Samsung South Africa's reply05 Jul 2023, 17:55
Official
Good day Desmond
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^:NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Kind Regards,
Samsung ZA
^:NM