HIGHLY UPSET WITH THE PURCHASE OF A SAMSUNG MOBILE DEVICE

Good day Sir/Madam I trust you are well. Being a Samsung ***** for many years, it was time to buy a new mobile device. So I knew my best option would be none other than another Samsung device. I used the Samsung J5 for many years and absolutely loved the camera quality on that phone, but due to the space issue, I needed a new phone very badly. I always prefer a Samsung mobile device, as it is sleek and very user friendly. After looking at the pictures of the snazzy Samsung A21s, I could not wait to get my hands on one the these devices. So yes on the internet you are told one thing but obviously one does not know what is hidden behind the advertising. Oh yes and the price of the phone was dropped by R1000 and I wanted to pay cash so I knew this was a huge bargain. Lovely phone with good camera quality, but I did not realize that I WILL HAVE THE EXACT SAME SPACE ISSUES with this Samsung A21s. On the internet you see that this phone comes in 32G/64G, but the store where i made the purchase gave me a phone with 32G built in memory. I visited a Vodacom store, paid R250 and asked the support technician to help me move the downloaded apps to the memory card as I was unable to do so. To my surprise I was told that the phone does not support that functionality. By this time i was highly upset and extremely furious because what do I do with this phone. After spending all that cash and knowing that i will be having the exact same issues WITH SPACE, what am i supposed to do with this phone now. Is Samsung able to refund my money back so that I can buy a better mobile device with a good internal memory space? Sadly the sales assistant at the shop did not explain anything about the phone. All he did was show me the exact same image on the internet. I just feel that this is so totally unfair and i am extremely dissatisfied with my purchase. Is Samsung able to help me in this regard. Your urgent and kind assistance in this regard would be much appreciated. Kind regards S