S
Sphiwe

1 reviews | Active since Mar 2025

18 Mar 2025, 20:30

Here I've got a prob...

Here I've got a problem with my phone

0
Replies (2)
Samsung South Africa
Samsung South Africa's reply18 Mar 2025, 20:33
Official
Good day Sphiwe

Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused. 
  
We have noted your concerns, and we are currently investigating the matter further. 
  
Your complaint has been assigned to our escalations department and we will be in contact with you. 
  
 Kind Regards, 
 Samsung ZA
^NM 
Samsung South Africa
Samsung South Africa's reply19 Mar 2025, 12:40
Official
Dear Sphiwe,

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response. 

Kind Regards,
Samsung ZA
;^NM