LM
Lotty M
1 reviews | Active since Apr 2018
15 Jul 2021, 11:51
Haven't received R4000.00 e-voucher since last year
I bought a sumsung note 20 last year, to date i have not received my R4000.00 e-voucher as promised by Sumsung. I have been calling Sumsung since last year and to date I have not received any voucher. Was the e-voucher a marketing ****?
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Samsung South Africa's replyOfficial
15 Jul 2021, 11:53Good day Lotty
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
NM
Samsung South Africa's reply15 Jul 2021, 11:53
Official
Good day Lotty
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
NM
Thank you for bringing your query to our attention, we apologize for any inconvenience that this may have caused.
We have noted your concerns and we are currently investigating the matter further.
Your complaint has been assigned to our escalations department and we will be in contact with you.
Regards,
Samsung
NM