Hardcore Samsung Fan with foot in mouth

<p>Dear Samsung (Open Letter to the CEO)</p> <p> </p> <p>I am probaply one of the most hardcore Samsung fans out there (Or at least was until the 28th of November 2016). I had a S6Edge (Totally in love with the phone) My wife have my old S5, dad S4, and I even converted some of Huawei and Sony friends and family to Samsung over the past year or so... I strongly believed in all my heart that Samsung really had the best phones on the market, and wil not let you down... That was until my S6 Edge die while gently lying on my desk at work. The one moment I was still receiving calls and IM messages, and then nothing... I tried hard resetting it, charging it (with the original charger) but to no avail. I was haertbroken, 30 odd gig of photos gone, thank God for Google Drive and sync otherwise I would have lost all my contacts and whatsapp messages too...<br /><br />I took the phone in for an assesment to determine how big the issue was, only to be informed that the motherboard is fried and that it would cost me around R4000 to replace!<br /><br />R4000 to fix a phone that I paid R12500 for a mere 12 months ago. </p> <p> </p> <p>This cannot be right... I mean how can a premium device from a reputable company like Samsung die just out of warranty... I'm I really that hard lucked or cursed that Samsung would do this to me?</p> <p> </p> <p>I sincerely hope that the right person see's this and tries to contact me, I am not prepared to fork out that amount of money for something that was a mere 2 days out of warranty.<br /><br />However ridicouless this may sound, I still believe that this is a one in a million case, and that Samsung would react in the proper manner to this. </p> <p> </p> <p>My next stop will have to be the media, if Samsung cannot resolve this for me!</p>