KB
Keldon B

1 reviews | Active since Jul 2011

25 Jan 2016, 21:31

Hacked my phone to go through deleted private data

I gave my Samsung Galaxy S3 in to repair the charging port, they quoted around R4500 so I rejected and asked for my phone back. After Innovotech repaired it for R299, I discovered Disk Digger and Dumpster on my phone, opened them to find private photos and documents recovered that I had deleted before sending the phone in!! I verified that the Apps were installed at the time Samsung had my phone. This is a terrible invasion of privacy - they had no right!!

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Replies (1)
Samsung South Africa
Samsung South Africa's reply26 Jan 2016, 10:07
Official
Hello keldon,

We have noted your concerns.

Our Customer Services Executive will be in contact with you to discuss your concerns in detail.

We have escalated the matter and feedback will be provided to you soon.


Regards

Samsung S.A