ND
Nico D
1 reviews | Active since Jun 2012
27 Sept 2020, 12:33
Grossly inflated prices!!
Charging ridiculous prices!! Hoping people are ******** enough to pay and not do homework about other delivery channels. They cannot claim other channels have inferior products as the "genuine" Samsung product lasted less than a year! I am talking about replacement straps for a Samsung Gear Fit2 Pro smar****ch, charging 5 times more than I got it elsewhere - exactly the same product. Total ripoff!!!
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Replies (1)0
Replies (1)
Samsung South Africa's replyOfficial
28 Sept 2020, 08:51Good day Nico
Thank you for choosing Samsung.
Samsung would like to apologise for the experience, The device needs to be assessed by our authorised repair centre for them to advise further.
I would log a formal complaint with our voice of the customer's department for them to assist further.
Regards
SamsungZA
LZ
Thank you for choosing Samsung.
Samsung would like to apologise for the experience, The device needs to be assessed by our authorised repair centre for them to advise further.
I would log a formal complaint with our voice of the customer's department for them to assist further.
Regards
SamsungZA
LZ
Samsung South Africa's reply28 Sept 2020, 08:51
Official
Good day Nico
Thank you for choosing Samsung.
Samsung would like to apologise for the experience, The device needs to be assessed by our authorised repair centre for them to advise further.
I would log a formal complaint with our voice of the customer's department for them to assist further.
Regards
SamsungZA
LZ
Thank you for choosing Samsung.
Samsung would like to apologise for the experience, The device needs to be assessed by our authorised repair centre for them to advise further.
I would log a formal complaint with our voice of the customer's department for them to assist further.
Regards
SamsungZA
LZ