MG
Monray G

1 reviews | Active since Feb 2018

02 Nov 2019, 15:21

Great success from Samsung Find My Mobile!

First of all, Thank you Samsung!

My phone was ****** 1/11/2019 around 18h00. With the help of my Samsung account that can locate a lost device, my phone was successfully recovered on 02/11/2019 at 02h30. I spent about 7 hours and 30 minutes but I had to wait for the device to start moving. My phone is now recovered with me. Another thanks to the fact that the phone cannot be switched off due to the fact that you need a password to switch off the phone. Great work from Samsung to develop a device that can be found after being ******.

My phone is pretty much damaged like hell. The screen is smashed and the device is slightly bent but I think they were trying to switch off the phone but did not succeed. The phone was still powered on all the time. The next step is to send my phone in for repairs but it will cost a few thousand rand.

So to wrap it all up, I want to thank Samsung for the great devices that they make. Keep up the good work. I will never use another phone in my life. Once again, THANK YOU SAMSUNG!

0
Replies (1)
Samsung South Africa
Samsung South Africa's reply02 Nov 2019, 17:57
Official
Good day Monray

Thank you for sharing your experience with us.

We really appreciate your feedback and we will pass on the compliment to the rest of the team! 

Thank you for choosing us!

Regards,

Samsung Team:^MS